7-30-15 Bubba Burgers: Having fun is good for business

I just published an article about “Bubba Flame Broiled Burgers” in Whidbey Local .

When I first spoke to the owner/manager, Heather Koch (her husband, Greg, is her partner in the business), I had to wait while she finished taking an order from a customer.  Taking the order including hollering the order back to the crew, making a silly comment and encouraging her gang to sing while they worked.

Sitting around the Bubba food truck and having lunch on a picnic table under an umbrella, you hear non-stop singing and laughing.  It’s difficult not getting caught up in the mood.  When people pick up their orders, they walk away smiling.

I really noticed the contagious mood created by the Bubba Burgers crew.  You can feel the pleasure customers get just doing the simple transaction: selecting from the menu, placing the order and waiting for the meal to be served.

It’s all done with smiles and laughter.

Of course, it helps that the food is really delicious.