Carolyn Browne Tamler

has helped hundreds of businesses and organizations with her thoughtful facilitation and research services. She also writes colorful and compelling articles about new business initiatives! Would this help you? Call Carolyn today!

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    Wednesday
    Dec122012

    12-13-12 A smile can build your business

    I was on a trip recently and flipped on the TV set in my motel room to the local public television station and watched 30 minutes’ worth of a Shawn Achor presentation on happiness.  I had previously seen a Ted Talk by him that really impressed me.

    Shawn Achor is the CEO of Good Think Inc., where he researches and teaches about positive psychology.

    One of the concepts he presented is how a smile is contagious (I think I remember being told this when I was a child).  Turns out that when you smile, it actually creates changes in your brain (all positive).  When you smile at someone else, whether they smile back at your or not, their brain replicates the same responses your brain is having (so-called “mirror neurons”).

    If your business involves face-to-face meetings with your customers, make sure that a smile automatically greets everyone with whom you cross paths.  Actually, this is a great practice for everyone that you see, whether they’re customers or not.

    Just ask yourself: Wouldn’t you rather do business with someone whose presence makes you feel good?

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